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Dini Makes the Business of Eating Out a Breeze

We have all been there, ready to experiment with a different type of cuisine in a new place but wishing to know more about a dish. Tuning into this dilemma faced by every traveller or employees on offshore assignments as Aneesh Suhail Moosa had seen, led to ‘Dini’. A restaurant management technology that comprises around

We have all been there, ready to experiment with a different type of cuisine in a new place but wishing to know more about a dish. Tuning into this dilemma faced by every traveller or employees on offshore assignments as Aneesh Suhail Moosa had seen, led to ‘Dini’. A restaurant management technology that comprises around 15 apps suitable for restaurant managers, staff and the public, Aneesh and his team from Ekaart Digital Systems, a company based in Technopark, are ready to make the dining experience a hassle-free one.

The technology is designed to help restaurant professionals avail of a user-friendly order management software, an accurate sales analytics software, a stock analytics software, a customer feedback software and a tablet for taking orders.

Aneesh, Chief Technical Officer and director of Ekaart Digital Systems, feels it is time the restaurant industry underwent an overhaul. “The software being used today is almost outdated. People only use 10 per cent of the software that was developed 20 years ago.” ‘Dini’, from the first four letters of the word ‘Dining’ was developed to fill this gap. Call it good timing as Dini has to its advantage a thriving global restaurant industry that is willing to embrace technology. He notes that there are other players in the market but emphasises that Dini begs to differ because of its user-friendliness. “We have made Dini as simple as possible as most people who are managing and working in restaurants may not be tech-savvy,” said Aneesh. He admits that the team realised how complicated the restaurant industry is only after plunging into the venture. “Users need constant support. That was the main challenge we had to face while launching the app.”

The app, launched in 2017, has more than 1000 users including those from Thiruvananthapuram, Dubai and Canada. It will soon be available in Qatar, Oman and Singapore.

Next up is an application for street vendors to upload their products online. He is aware of the difficulty that his intended segment will face and so plans to enable voice messaging as a feature in the app so that customers can use the same to place orders. Delivery arrangements will also be made. Aneesh is not new to the startup scene. As early as 2002, the engineer-entrepreneur, along with a partner, launched a website called ‘Trivandrum Live’ which made available live updates about news, events and entertainment in the capital.

In 2004, he set up Triassic Solutions, a software development services and solutions company. “My passion for technology and urge to develop solutions to address people’s problems was in direct conflict with my lack of business sense,” Aneesh said. He remains positive about achieving results with Dini, one that will hopefully satiate everybody’s appetite.

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